Refund policy

Return & Exchange Policy – Slaymaxing

At Slaymaxing, we aim to provide high-quality products and a smooth shopping experience. Please read our return and exchange policy carefully.

📦 Return & Exchange Eligibility

We offer returns or exchanges within 7 days of delivery under the following conditions:

  • You received a damaged product

  • You received a wrong item

🎥 Mandatory Video Proof

To claim a return or exchange:

  • You must record a complete unboxing video while opening the parcel

  • The video should clearly show:

    • Parcel condition before opening

    • Opening process

    • Product inside

❗ Without video proof, no claim will be accepted

🔁 Return / Exchange Process

  1. Contact us within 7 days of receiving your order

  2. Share your order details + video proof

  3. Our team will review and confirm your request

  4. After approval:

    • We will arrange exchange OR return

❌ Non-Returnable Cases

We do NOT accept returns/exchanges if:

  • No video proof is provided

  • Request is made after 7 days

  • Product is used or damaged by customer

📞 Contact Us

For any return or exchange requests:

  • Phone / WhatsApp: 03361446691

  • Website: slaymaxing.com

💡 Note

We are committed to customer satisfaction and will always try to resolve genuine issues quickly.

Thank you for shopping with Slaymaxing 💖